Backlog by Nulab: All-in-One Cloud Project Management Tool

In a market flooded with cloud-based project management tools, Backlog by Nulab stands out as one of the best choices for teams seeking an integrated solution. The platform is widely used by software development, QA, design, and cross-functional teams thanks to its comprehensive features — including task tracking, bug management, version control, and team collaboration. In this post, we will dive deep into Backlog by Nulab, offering detailed insights into its features, benefits, common use cases, and how to get started. If you are looking for a reliable cloud management tool for your next project, this guide will help you make an informed decision.

What is Backlog by Nulab?

Backlog by Nulab is a cloud-based project management and issue-tracking platform that combines task management, bug tracking, version control, documentation, and team collaboration in a single unified workspace. The platform provides development teams, cross-functional departments, and enterprises with a centralized system that supports structured workflows, clear communication, and full project visibility across the entire delivery lifecycle. 

Example: 

Cloud Ace Vietnam, a Google Cloud managed service provider, utilizes Backlog by Nulab to manage technical issues and product development tasks across their engineering teams, enabling seamless knowledge sharing and issue tracking in real-time. This implementation streamlines collaboration between distributed support staff, reduces resolution times for client problems by 40%, and ensures consistent documentation for scalable cloud deployments. 

So why Organizations Choose Backlog by Nulab? 

• Unified workspace for all project assets: Organizations prefer Backlog because it consolidates tasks, code repositories, documents, and communication in one place for easier oversight. 
• High usability and fast onboarding: Teams adopt Backlog quickly since its interface is intuitive and requires minimal training for both technical and non-technical users. 
• Flexible workflows for diverse project types: Companies value Backlog’s ability to support software projects, creative work, operational tasks, and hybrid workflows through customizable fields and statuses. 
• Strong code–task traceability: Businesses appreciate the tight integration between Git/SVN commits and issue tracking, which improves accountability and auditability. 
• Scalability for growing teams: Backlog offers pricing and resource structures that support expansion from small teams to large enterprises without major restructuring. 
• Improved visibility and planning accuracy: Managers rely on Backlog’s reporting and timeline tools to monitor deadlines and capacity, allowing them to prevent risk before it escalates.

Core Features of Backlog by Nulab 

• Task and Issue Tracking: This feature allows teams to create tasks, assign responsibilities, set deadlines, and monitor progress through customizable issue statuses. It therefore enhances clarity, ownership, and prioritization for all project activities. 
• Agile Boards and Workflow Customization: Backlog supports Kanban boards and flexible workflows that help teams follow Agile, Scrum, or hybrid methodologies. This flexibility enables organizations to adapt processes to their unique project needs and operational structures. 
• Gantt Charts and Project Timelines: The platform provides visual Gantt charts that map out project schedules, dependencies, and milestones. Consequently, managers gain clearer forecasting capabilities and can adjust plans proactively to avoid delays. 
• Built-in Git and SVN Repositories: Backlog integrates version control directly into projects, allowing developers to manage code commits, pull requests, and repository activities without switching tools. This centralized approach strengthens traceability and ensures seamless alignment between coding tasks and project goals. 
• Bug Tracking and Resolution Workflow: The bug management system helps teams log issues, categorize severity, assign fixes, and track resolution status from start to finish. This structured workflow ensures that defects are addressed systematically and quality is maintained before every release. 
• Wiki Documentation and File Management: Backlog includes built-in wiki pages and file-sharing features where teams can store specifications, notes, and project documentation. This capability ensures consistent access to shared knowledge and reduces time spent searching for resources. 
• Project Dashboards and Reporting Tools: Dashboards display burndown charts, workload distribution, deadlines, and task progress to give stakeholders a real-time view of project performance. As a result, leaders can make faster, data-driven decisions and ensure alignment across teams. 

Common Use Cases of Backlog by Nulab 

Software Development

Backlog excels in software development solutions by integrating Git/SVN version control with issue tracking, Kanban boards, and Gantt charts, enabling developers to link code commits directly to tasks for seamless traceability from bug reports to deployment. This reduces context-switching and accelerates sprint cycles, while custom workflows ensure QA and dev teams stay synchronized on priorities.  

Weblio, a Japanese web services company, uses Backlog for cross-office web development projects, improving task visibility and file sharing efficiency, which led to faster collaboration and rollout across all locations.  

IT Operations and Support

In IT operations, Backlog supports ticketing, incident management, and service requests through customizable statuses, email-to-issue conversion, and real-time notifications, helping ops teams prioritize outages and track resolutions without email overload. Benefits include audit-ready histories and burndown charts for SLA compliance, minimizing downtime through proactive workload balancing.  

Marketing and Content Teams

Backlog aids marketing teams with collaborative documents, milestone tracking, and visual boards for campaign planning, asset sharing, and deadline management, turning chaotic briefs into structured workflows with inline comments and version history. This fosters cross-functional alignment on content calendars and A/B tests, boosting campaign velocity and ROI measurement.

Droisys, a digital agency, adopted Backlog for project oversight across time zones, enhancing productivity through visual task organization and clearer responsibility assignment.

Design and Creative Agencies

For design agencies, Backlog provides file versioning, pull request reviews, and agile boards tailored for creative workflows, allowing seamless feedback on assets like UI mockups or video edits directly tied to deliverables. It cuts revision cycles with subtasks and templates, ensuring client approvals align with timelines and budgets.

PiraGo utilizes Backlog to manage client projects end-to-end, significantly improving service quality via streamlined communication and task tracking.

How to use Backlog by Nulab?

Backlog by Nulab is built to support the complete lifecycle of software or product development by enabling teams to centralize tasks, code, documentation, and communication in one unified system, which significantly reduces tool fragmentation and improves operational efficiency. 

In case you are unfamiliar with this cloud-based management tool, here is the simple usage guide by stages: 

• Step 1: Sign Up and Create Account: Visit nulab.com/backlog, click “Start Free Trial,” and enter your email with company details to access the 30-day free plan; note that no credit card is required, but verify your email immediately to unlock full features. 
• Step 2: Create Your First Project: Log in to the dashboard, click “New Project,” select a template like Kanban or Scrum, name it, and set visibility (private/public); pay attention to assigning yourself as admin for full permissions and inviting team members via email right away. 
• Step 3: Invite Team Members: Go to Project Settings > Members, enter emails or usernames, assign roles (Admin/Editor/Viewer), and send invites; ensure members accept within 24 hours to avoid workflow delays, and set notifications preferences early. 
• Step 4: Set Up Issue Types and Workflow: Navigate to Project Settings > Issue Types, customize statuses (e.g., Open > In Progress > Resolved), and add custom fields; test the workflow by creating a sample issue to confirm transitions work as expected before team use. 
• Step 5: Create and Assign Tasks/Issues: Click “New Issue” in the project board, fill title/description/assignee/due date/priority, and attach files; use @mentions for notifications and link to Git repos if coding, always saving as a draft first for team review. 
• Step 6: Use Boards for Visualization: Switch to Kanban/Gantt/Burndown views from the sidebar, drag issues between columns to update status; monitor real-time updates across devices, and filter by assignee/milestone to focus on priorities without clutter. 
• Step 7: Integrate Git/SVN Repositories: In Project Settings > Git/SVN, create a repo or link external ones, commit code with issue keys (e.g., #123) for auto-linking; this auto-updates issues on pull requests, ensuring dev tasks sync seamlessly with project progress. 
• Step 8: Collaborate with Wikis and Comments: Create project wiki pages via the Wiki tab for docs/templates, edit collaboratively with version history; comment on issues with @mentions or emojis for quick feedback, keeping all discussions centralized to avoid email chains. 
• Step 9: Track Progress with Reports: Access Reports dashboard for burndown charts, velocity, and time tracking; export CSV/PDF weekly, reviewing metrics like cycle time to adjust sprints and demonstrate ROI to stakeholders. 
• Step 10: Customize Notifications and Automations: Go to Personal Settings > Notifications to set email/Slack alerts for mentions/assignments; enable rules for auto-assignment based on keywords, testing them on low-priority issues first to refine accuracy. 

Backlog vs other Cloud-based Project Management platforms 

Backlog competes with a wide range of cloud project management platforms such as Jira, Asana, Trello, ClickUp, and Monday.com, each offering specialized strengths. Here is a quick comparison between Backlog and other main competitors: 

Conclusion 

Backlog by Nulab delivers a unified project management environment that combines tasks, bug tracking, version control, and team collaboration — all within a cloud-based platform.  If your company needs a streamlined solution to manage development workflows, track issues, coordinate code, and enhance team communication, Backlog by Nulab is an excellent match.  

For comprehensive support beyond tool adoption — including software development, UI/UX design, QA testing, and long-term maintenance — feel free to contact Newwave Solutions. With over 14 years of experience and a 300+ strong professional team, we are ready to deliver high-quality technology services tailored to your business needs. 

To Quang Duy is the CEO of Newwave Solutions, a leading Vietnamese software company. He is recognized as a standout technology consultant. Connect with him on LinkedIn and Twitter.

Mr. To Quang Duy

CEO, Newwave Solutions

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