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How We Partner With Your Company

February 15, 2024

OUR DEVELOPMENT PROCESS

We place singular focus on your needs and goals, but success in software development is a shared responsibility. Make more informed operations decisions by understanding the commitments at each stage of our cooperation.

1. Discover

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We tailor advice to align with your goals

To suggest the optimal route for collaboration and minimize the risks for both parties, we conduct a holistic analysis session, aimed at understanding the scope of your needs and technical jobs-to-be-done. Operating by the principles of integrity and honesty, we provide a transparent assessment of the project’s feasibility.

You

Provide us with:

Us

Analyze the provided information to:

  • Project vision & goals
  • Identify the risks and blockers to success
  • Preliminary technical requirements
  • Suggest the optimal team composition
  • Expected scope of work
  • Estimate the project timeline & budgets
  • Any extras to learn more about your needs
  • Schedule follow-up discussions

2. Consulting

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Discover and define vision

During the meetings, we’ll introduce you to different service models and suggest the optimal option for the engagement, according to your needs. Still, we remain highly flexible and provide an opportunity to down- or up-scale your capacity needs at any point in the engagement or stack one service model with another.

You Us
  • Supply extra data about your business needs
  • Explain the scope and benefits of each service model
  • Prepare a preliminary project roadmap (can be co-created)
  • Suggest the optimal skill sets and expertise for the project
  • Comment on any timeline/budgetary constraints
  • Conduct extra discovery sessions (if needed)

3. Proposal

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Our goal is a proposal that satisfies both parties perfectly

Once we gain a 360-understanding of your business needs, we finalize our proposal and send it over to you for review. We specify the main value proposition, transparently explain the scope, timelines, and terms we can commit to based on the provided budget. In addition, we assess the possible risks and develop a plan for mitigating them.

You Us
  • Carefully review the proposal terms
  • Provide timely replies to any extra queries
  • Reach out for any clarifications
  • Remain open to further negotiations

4. Kick Off

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The kickoff period showcases our capabilities effectively

With the proposal accepted we move on to preparing the supporting documents for our partnership — finalized statement of work (SoW) agreement, master service agreement (MSA), payment schedule, estimates for the development execution, and pre-approved overview of the technology stack.

You Us
  • Review and approve all the provided documents
  • Assign a dedicated account manager to you
  • Ensure that all stakeholders are aligned on the decision-making process
  • Develop a communication plan and issue escalation procedures
  • Provide access to the required systems and tools to our team
  • Prepare local environments for development and testing (if needed)
  • Set up an SDLC and create Sprint plans (can be a shared commitment)
  • Mirror your SDLC setup or propose ours

5. Maintenance and Optimization

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Effective maintenance and optimization lead to cost savings

We prioritize not only project delivery but also maintenance and optimization as essential steps in our service approach. Our commitment extends beyond completion to ensure ongoing support and performance enhancement.

You Us
  • Have to check the system performance carefully 
  • Analyze system performance, propose improvements, and optimizations
  • Specify the current version of the software deployed and list up specific requirements for updates
  • Follow harshly to ensure system stability and security
  • Collaborate on optimizing system performance
  • Analyze and optimize resource utilization, ensuring maximum system performance

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To Quang Duy is the CEO of Newwave Solutions, a leading Vietnamese software company. He is recognized as a standout technology consultant. Connect with him on LinkedIn and Twitter.

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